Shipping policy

At UNIlana, we aim to make every order experience simple and reliable.

Order Processing

Orders are prepared after they are received. Processing times may vary depending on product availability, order volume, and other circumstances.

Shipping

Available shipping methods and applicable costs are displayed during checkout. Delivery timing may vary depending on destination, carrier operations, weather, holidays, customs procedures, and other external factors.

Tracking

When tracking is available, tracking information may be provided after your order has been dispatched.

Shipping Address

Please carefully review your shipping address before completing your purchase. Incorrect or incomplete information may affect delivery.

Delays

Occasional delays may occur because of carrier conditions, weather, customs procedures, holidays, or circumstances outside our control.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us with your order details and relevant information so we can assist you.

For shipping questions, contact unilana@outlook.it.